![]() ![]() Are you able to test a different monitor? If possible, with a different port or cable. How are you connecting your system to the monitor? Are you using any adapter/converter? Please include the brand and model number of your monitor.ĥ. 4GB RAM, 64GB Storage, 360 Degree Convertible, Touchscreen. 4GB RAM, 32GB Storage, 180 Degree Lay Flat Clamshell, Touchscreen. In case you can't boot into the OS, please provide the following:Ĥ. 4GB RAM, 64GB Storage, Clamshell, Touchscreen, Wi-Fi 6. Use the option under the reply window to attach the report to the thread ( Drag and drop here or browse files to attach).ģ.To save your scan, click on " Next", then " Save".Click on the menu where it says "Summary" to change to " Detailed View".Open the application, check the " Everything" box, and click on " Scan" to see the system and device information. By default, Intel® SSU will take you to the " Summary View". Ive installed Intel® Generic Graphics driver version 27.20.100.9316 from Intel website.Is your system able to boot normal and this message is displayed inside the Operating System (OS)?Ģ. If you are able to boot, please run the Intel® System Support Utility ( Intel® SSU) and attach the report generated: In order to better assist you, please provide the following:ġ. Thank you for posting on the Intel® communities. ![]()
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